For people who want a different experience with online and mobile banking, they should consider the extraordinary products and services offered through Standard Chartered Bank. For instance, Breeze is the mobile banking solution designed to run on the iPhone and in September of 2010, the iPad as well. With this, everything a customer would expect from a mobile banking solution is provided.
When developing Breeze, the highly skilled team knew they wanted an application that would meet the needs of the bank customers. Not concerned over what they felt was best for customers they chose to go among the people and ask. Taking the information gathered, the foundation for the Breeze mobile banking solution was clearly defined. Today, beta testing being done in Singapore and Malaysia has proven them right, showing the basis on which this application was designed and developed was exactly what people wanted to see.
Looking at the focus, as well as ideas of other banks specific to mobile banking it is common to see that many are looking to create or follow trends, or limit the application to a specific demographic. Standard Chartered Bank took a very different approach. To the team who developed Breeze, along with bank executives it seemed a waste of time, effort, and finances to develop a mobile banking solution that was not what bank customers wanted. Therefore, a risk was taken and it has paid off greater than ever imagined.
One thing that customers need to remember is that with “Bill Pay”, the merchants and billing organizations that can be paid through the system are limited. Again, in the drop down menu under “Bill Payee”, a list has been created by the bank but over time, this feature will be expanded as the product grows and launches in other regions of the world occur.
To complete a payment to a merchant, you would go to the “Payee” tab under “Bill Payee”. Choose the merchant already entered by Standard Chartered Bank or enter one acceptable by the system, enter your Bill Account Number, which is the number used by that particular merchant so you can link to the bill, and then determine the amount to pay. Once submitted, the payment is sent.
Another benefit to using the Breeze mobile banking application is that another person’s credit card can also be paid with this system as long as it is a Visa or MasterCard and for an individual within Singapore. Keep in mind that since Breeze is currently available in both Singapore and Malaysia, there are limitations for this but this application will soon be rolled out to India and Hong Kong, followed by global markets.
The process that Standard Chartered Bank’s Breeze mobile banking solution provides for payments going to a credit card with another bank is so easy that the payment can be completed within a matter of minutes. The Visa or MasterCard information would be entered into the system under the list of registered payees under the “Payee” tab and once entered, whenever a payment needs to be made that card would simply be chosen from the drop down menu. After the payment has been initiated, it will take approximately two days for it to be processed.
Learn More about Online Banking Service visit Breeze by Standard Chartered
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